Frequently Asked Questions
What is the photographic style of Captivating Imagery?
What is required to reserve my date?
When is the remainder of my fee due?
When will I receive my DVD of proofs?
How can I use my photos?
What sizes can I print?
Can I order professional prints from Captivating Imagery?
Does Captivating Imagery provide black-and-white images in addition to color?
What is a proof?
Can Captivating Imagery provide more than one photographer?
Should the photographers be served dinner at the reception?
Does Captivating Imagery provide studio photography?
Does Captivating Imagery offer coverage for the ceremony only?
Does Captivating Imagery travel for out-of-town or destination weddings?
How do I reserve my wedding date?
What if I need to cancel?
What is the philosophy of Captivating Imagery?
Ok, that’s not really a frequently asked question, but this is a good opportunity to let you know why Captivating Imagery serves to meet the needs of modern brides and grooms. Kate, owner and primary photographer of Captivating Imagery, is happily married and well aware of the pressures involved in planning a wedding. Her philosophy is that wedding photography should be stress free. Kate and her second shooters are detail oriented and come well prepared for your wedding day. This philosophy carries throughout the whole client experience, not just the wedding day. Once your images are ready, you’re invited to a preview party to see your images for the first time on a large flat screen TV. In addition, each package comes with online proofing and a disc of high-resolution proofs so that clients can order prints at their own leisure. And for your wedding album, Kate will personally meet with you for an album design consultation to make sure the album design process is a breeze!
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What is the photographic style of Captivating Imagery?
The shooting style of Captivating Imagery is rooted in photojournalism. However, portrait journalism is another term to describe the photographer’s involvement in creating the perfect shot. At various times, Kate and her second shooter will suggest poses or locations in order to achieve the best results for a variety of images.
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What is required to reserve my date?
A retainer of 20 percent of the package price and a signed contract are required to reserve photography services.
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When is the remainder of my fee due?
The balance is due one month before the wedding date.
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When will I receive my DVD of proofs?
The DVD will be mailed to you within one month from the day of your wedding.
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How can I use my photos?
Clients are permitted to use photos for personal use only. Personal use includes newspaper announcements, non-commercial websites such as Facebook, and printing for personal display. When posting photos on Facebook or other social media, please use the low-resolution watermarked files included on your disc. Images may not be sold or published without the written consent by Kate Miller, copyright holder.
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What sizes can I print?
It’s up to you. All proofs are sized to print as 8×10 prints or smaller. Proofs are full frame or 2:3 ratio to allow for printing at a variety of standard ratios—some cropping is required for 5×7 or 8×10 prints.
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Can I order professional prints from Captivating Imagery?
Yes. Professional prints are encouraged—especially for larger images intended for framing and display. You can purchase professional prints through your online proofing gallery. All prints will be retouched and shipped within 10 business days from your order.
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Does Captivating Imagery provide black-and-white images in addition to color?
Yes. Between 15 and 20 % of your proofs will be processed as black and whites in addition to your original color proofs.
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What is a proof?
The definition of a proof has changed since the days of film. Captivating Imagery defines a proof as an edited, high-resolution image saved in JPG format. Proofs have been adjusted for exposure, contrast and color correction. The high-resolution proofs on your disc are not watermarked.
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Can Captivating Imagery provide more than one photographer?
Yes. That’s the only way to go when it comes to documenting your wedding. Captivating Imagery enlists a team of professional photographers to serve as secondary shooters with Kate Miller, primary photographer.
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Should the photographers be served dinner at the reception?
Dinner is appreciated. This is a welcome break for photographers to refuel and recharge. Also, most wedding guests prefer not to be photographed during dinner, so it’s a good time to take a break.
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Does Captivating Imagery provide studio photography?
Yes! In addition to on-location photography, Captivating Imagery provides maternity, newborn, children’s, family, and senior portrait sessions.
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Does Captivating Imagery offer coverage for the ceremony only?
Absolutely. Partial day coverage can be booked within 60 days of the event. Please contact us to discuss your wedding photography needs.
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Does Captivating Imagery travel for out-of-town or destination weddings?
Certainly. Captivating Imagery can cover your wedding in the Pittsburgh region and beyond. Please contact us to discuss additional travel charges.
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How do I reserve my wedding date?
Email info@captivatingimagery.com or call 412-427-8371 to schedule an introductory meeting. A face-to-face meeting is helpful in discovering your wedding photography needs and Captivating Imagery’s services. Planning your wedding from out of town? No worries, we can set up a meeting on Skype.
After the introductory meeting, a PDF of the wedding photography contract will be emailed to the client. Please print, sign and mail it to Captivating Imagery along with the retainer fee to reserve your date.
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What if I need to cancel?
The retainer is non-refundable in the case of cancellation. Cancellation of services can be made up to 30 days prior to the wedding date.
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